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Lost or stolen card support

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Mailing Address

After Hours Support


We may already have an answer! Visit our FAQ page for answers to many common questions or check out the CW Learning Center for step-by-step, interactive walkthroughs on how to perform a number of helpful tasks in CWAnyWhere.


With 11 full-service branch locations in Northern Indiana, we are here to serve you near your work and home. Additionally, we are part of the CO-OP Shared Branching network, which adds over 5,500 additional locations nationwide.

text Us

Our Member Service Representatives are available by text during normal business hours at 574-COMWIDE (1-574-266-9433)

lost or stolen card

If you have misplaced your card or believe it has been stolen, log in to online banking to block any further transactions from being authorized. You may also call in to report your card lost or stolen at 1-855-622-7342.


Mailing address

CommunityWide Federal Credit Union
1555 W. Western Ave
South Bend, Indiana 46619

after hours support

If you need assistance outside of business hours, our automated services are still available to you 24/7:

CWAnyWhere Online & Mobile Banking
CWAnyWhere provides a multitude of tools to manage your account. You can easily make transfers or loan payments and view eDocuments - along with order checks, pay bills, manage your CW debit and credit cards, and more. For step-by-step walkthroughs on how to perform these tasks in CWAnyWhere, check out the CW Learning Center.

After-Hours Chat
Chat after-hours with our Virtual Banking Assistant, C-Dubs! C-Dubs is an interactive chatbot that can answer your questions about our products and services. To chat with C-Dubs after-hours, just click on the "Chat with CW!" bubble at the bottom of your screen to get started.

Send a Message
Send us an email any time at and we will be happy to contact you as soon as possible during normal business hours.
If your message includes private information (including account number, social security number, etc.), please use our secure Online Banking Messaging System.

business hours

Monday & Thursday: 9:00am - 5:00pm ET
Tuesday & Wednesday: 10:00am - 5:00pm ET
Friday: 9:00am - 5:30pm ET
Saturday: 9:00am - 12:00pm ET
Excluding holidays. We are closed on Sunday.

IMPORTANT! - We care about your privacy and security. Please, DO NOT send account numbers, social security numbers, or any other personal private information via text/chat/email/comment form. To inquire about specific account information or request changes to your account record, please use the Online Banking Messaging System.

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