What is Generative AI?
Generative AI is like a smart helper that can answer questions and explain things in simple, everyday language. At CW, our AI makes it easier to understand financial terms, learn about different accounts, and get quick answers without any confusing language. Here, we embrace innovations like this because they help us serve our members in smarter ways, make everyday money matters simpler, and inspire fresh ideas for your financial future.
Be Specific With Your Questions
For Example:
- "What are the different loan options you offer?"
- "How can I find information about loan rates?"
The AI agent provides better results when your questions are clear and precise. Avoid vague terms and always provide context when necessary. While our AI agent is designed for accuracy, AI-generated responses can sometimes contain inaccuracies. It is always a good idea to cross-check any information the agent provides with website sources and verify any links included in the response. Remember, the AI agent is a tool designed to provide information based on it's training, not a human. Keep in mind, the AI does not "think" or "reason" like a person, it generates responses based on available data, which is based on our CW website.
Your Opinion Matters!
Your feedback is crucial for improving the AI agent. If you find an answer helpful or unhelpful, please rate the answers with a thumbs up or thumbs down on the rating feature at the end of your chat. You will also be able to provide comments to help us refine our AI's responses. Your feedback helps us continuously improve the AI agent's accuracy and effectivness, ensuring a better experience for all CW members.
Connecting to a Human
Simply click the button below to start a conversation with C-Dubs, our friendly virtual assistant, and if he doesn't have the answer for you, you can type "Talk to a human" into the chat at any time and be immediately connected to our Member Service Representatives to get you the right answers.